After a successful pilot season of Voyage Care’s first ever podcast, we are excited share our second season with everyone! Relaunching as Voyage Care Voice, our podcast will be showcasing real people with real insights.
In this season, we’ll be focusing on how important quality is in the social care sector. This week, we’re hearing from Loraine Swinburne, Service Manager of Redbank House and MorganJo Murray, Deputy Manager of Esmer House. Redbank House is one of our Prader-Willi syndrome specialist services and is rated Outstanding by the CQC! The staff team provided a great amount of support to Esmer House, a nearby Prader-Willi syndrome specialist service, when they first opened. This episode will explore how the two staff teams worked together to ensure excellent quality care is provided to the people we support at both services.
Since recording this episode, Esmer House has received an Outstanding rating from the CQC on their first ever CQC inspection!